Frequently Asked Questions

1. Log in to your account
2. On your account page click "STORE CREDIT" button located at the top of the page
3. Choose "I'd like to use all my credit today" or insert the credit amount you want to use
4. Click "Continue Shopping" or "Checkout" 

The Store Credit will be deducted from the the Cart Total accordingly. 

IMPORTANT: Store Credit cannot be sued in conjunction with any discount code. 

1. Log in to your account
2. Click Rewards button located on home page lower left corner
3. Click Your Rewards and choose the reward you want to redeem
4. Click Apply Code

The discount code will be automatically applied to your Cart accordingly. 

1. Log in to yo ur account (if you do not have an account, you can create a new account here)
2. Click the red button located at the bottom of the page

3. On the pop up window, scroll down to section "Refer your friends"
4. Copy provided URL and share with a friend (your discount code will be automatically emailed to you once the purchase is made)

1. Eat Spring gel every 30-40 minutes during the race or training that last longer than 1.5 hour
2. Aim at consuming a minimum of 150-250 Cal per hour3. Hydrate with Electroride drink mix when needed (usually 15-30 fl oz per hour)

Learn More

Expiration date is printed on each pouch along the side edge. Spring products have shelf life of 6 months. We recommend Spring products to be consumed before the expiration date. 

We do not offer free sampling at this time. The best way to get a taste of all our products is to purchase our heavily discounted Sampler Pack

We do not recommend freezing our products unless they are intended to be consumed frozen. 

We announce Spring ambassador program through email. Make sure to sign up for newsletter and follow our social media. If you are a professional athlete please email your bio to

We select athletes who truly love Spring and are ready to share their passion for real food fuel with local communities and their social media audience.

In the selection process, we consider your social media influence and your current involvement in Spring brand promotion.


If you are unable to remove an unwanted discount code that appears during checkout, it is likely you clicked on a Spring affiliate discount link which passes a set of cookies to your browser to assure an automatic discount at checkout. 

To remove the unwanted discount code, you must clear your browser cookies. 

If you need help, refer to this article: 

How to clear cookies in Chrome, Firefox, Safari and other browsers.